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Unable to use Adobe CreatePDF Desktop Printer

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I want to convert a web page (html) to a PDF document. When I tried to do this using my Adobe PDF Pack, I received a message indicating that I would have to do it using the Adobe CreatePDF Desktop Printer. So, I downloaded and installed the Adobe CreatePDF Desktop Printer as directed.   I went to the web page and printed the document to the Adobe CreatePDF Desktop Printer, as directed in the instructions.  I received the following error message:  Could not open the file. Access is denied.

 

What do I do now?


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