Is there a real person somewhere in your organization???
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storemanager@adobe.com
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Date: Mon, 11 Aug 2014 15:14:09 -0500
Message-ID: <CADN05cA2FzYhe-wa04zghVkG++-6wEVNo2g8dbbeXWqihHSWRg@mail.gmail.com>
Subject: Re: Your Adobe Order number: AD013475946
From: William Summers <willsummers1@gmail.com>
To: storemanager@adobe.com
I am trying to cancel this order for a product that won't work on my Mac
and I won't pay for a monthly subscription for something that was so poorly
described as to cause me to waste any time ordering. Don't you people use
the telephone anymore?!!!? I plan to call my credit card company and have
home refuse to pay this monthly fee.
On Fri, Aug 8, 2014 at 8:58 AM, Adobe Systems Incorporated <
storemanager@adobe.com> wrote:
> [image: Adobe Creative Cloud]
> Hi William Summers,
>
> Thanks for subscribing to Acrobat Standard subscription (one-year). Here's
> a snapshot of your order and steps for getting started.
> Subscription order details: [image: Acrobat Standard
> subscription (one-year)]Acrobat Standard subscription (one-year)
>
>
> For complete details, just click your order number (*AD013475946*
> <http://www.adobe.com/go/account_orders_us>) and log in with your Adobe
> ID (*WILLSUMMERS1@GMAIL.COM* <http://www.adobe.com/go/account_orders_us>)
> and password.
> Here's how to get started: Sign in to your * Acrobat
> Standard subscription (one-year) * <https://cloud.acrobat.com> account> with your Adobe ID and password.
> If you need support, visit the *Help pages*
> <https://www.acrobat.com/misc/en/contact-support.html>.
>
>
> Your 12-month plan is billed each month for the duration of your 1-year
> commitment. Your credit card will be charged the fees stated at the time of
> purchase plus applicable taxes each month. Your plan will start as soon as
> your credit card is successfully charged and will renew automatically each
> year until you cancel your plan. Price may change at the end of your
> subscription period. You may cancel your plan at any time by accessing your
> Account information on the subscription manager or by calling your regional
> Adobe customer service center. Plans cancelled within the first 30 days
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